GC88 Privacy Policy — How We Handle Your Personal Information

This Privacy Policy explains how GC88 (accessible at gc88.live) collects, uses, stores, and protects the personal information of players and visitors based in the Philippines. It applies to all GC88 services — including our website, mobile browser access, and the GC88 app.

By creating a GC88 account or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available 24/7 and happy to assist.

We collect personal information only when it is necessary for the operation of your account and the delivery of our services. Below is an overview of the categories of information we may collect.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information, unless it is directly relevant to a responsible gaming concern you raise with us.

GC88 uses the personal information we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first informing you.

• To create and manage your GC88 account and verify your identity through KYC.
• To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
• To deliver customer support, respond to queries, and resolve disputes.
• To send you important service-related communications, such as security alerts, account updates, and OTP codes for login verification.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities in line with applicable laws in the Philippines.
• To improve our platform, fix technical issues, and understand how players in the Philippines use GC88 so we can keep making it better.
• To send you promotional messages about GC88 offers, where you have given us permission to do so. You can opt out of marketing communications at any time.

Protecting your personal information is a core responsibility at GC88. We apply multiple layers of technical and operational security measures to reduce the risk of unauthorised access, disclosure, or misuse.

• SSL/TLS Encryption: All data in transit between your device and our servers is encrypted. This applies whether you're on a browser or the GC88 mobile app.
• OTP Verification: One-time passwords are used during login and for sensitive account actions, making it significantly harder for anyone other than you to access your account.
• Access Controls: Only authorised GC88 personnel can access your personal data, and only when it is necessary for them to do their job.
• Fraud Monitoring: Automated and manual monitoring systems are in place to detect suspicious activity on accounts and flag potential security concerns quickly.

GC88 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players interact with our site and app.

• Essential Cookies — Required for the platform to function. These handle things like keeping you logged in and maintaining session security. They cannot be disabled without breaking core functionality.
• Analytics Cookies — Help us understand which pages and features are used most often, so we can focus our improvement efforts where they matter most. Data collected is aggregated and not linked to your personal identity.
• Preference Cookies — Remember settings you've chosen, such as display preferences, so you don't have to reconfigure them every time you visit.

Most web browsers allow you to control cookies through their settings. Disabling certain cookies may affect your experience on GC88, particularly features that require an active session.

GC88 does not sell, rent, or trade your personal information to any third party for commercial purposes. There are, however, limited circumstances where sharing data is necessary to deliver our services or comply with the law.

• Payment processors: To verify and complete transactions in PHP. Information shared is limited to what is required to process the specific transaction.
• Identity verification services: To assist with KYC checks as required for player verification and fraud prevention.
• Legal and regulatory authorities: If we are required to disclose information by law, court order, or applicable regulations in the Philippines, we will do so.
• Service providers: Third-party vendors who help us operate the platform (for example, hosting or analytics providers) may have limited access to data, always under strict confidentiality agreements.

Any third party that processes data on our behalf is bound by contractual obligations to handle it securely and only for the specific purpose for which it was shared.

GC88 retains personal information only for as long as it is necessary for the purpose it was collected, or as required by applicable law in the Philippines.

• Active account data is retained for the duration of your account's existence on the platform.
• Transaction records in PHP are retained for a minimum period in line with standard financial record-keeping requirements.
• KYC and identity verification documents are retained in accordance with applicable legal obligations.
• If you request account closure, we will delete or anonymise your data within a reasonable period, except where retention is required by law or for the resolution of outstanding disputes.

As a GC88 player, you have a number of rights in relation to the personal information we hold about you. To exercise any of these rights, you can contact our support team, who are available around the clock.

• Right to Access: You can request a copy of the personal data GC88 holds about you at any time.
• Right to Correction: If any of your personal information is inaccurate or out of date, you can ask us to update it.
• Right to Deletion: You can request that we delete your personal data, subject to any legal obligations that require us to retain it.
• Right to Object: You can object to how we use your personal information for marketing purposes at any time, and we will stop.
• Right to Portability: You can request a copy of your data in a structured, commonly used format where technically feasible.

GC88 is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 21. Age verification is part of the registration process, and all players are required to confirm they meet the minimum age requirement.

If we become aware that we have collected personal information from a player who is under 21, we will take immediate steps to close the account, delete the associated data, and reverse any transactions where possible.

If you believe a minor has registered on GC88, please contact our support team immediately so we can investigate and act on it right away.

GC88 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable legal requirements in the Philippines. When we make changes, the updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically. For significant changes, we will make reasonable efforts to notify active players via email or an in-platform notice. Continued use of GC88 after a policy update constitutes your acceptance of the revised terms.

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please reach out to our support team. You can also review our Terms and Conditions for the broader rules that govern your use of the platform.